雅思考试主要是通过对考生听、说、读、写四个方面英语能力的考核，综合测评考生的英语沟通运用能力，实现“沟通为本”的考试理念。对于雅思考生来说，也有很多考试难点和政策盲区需要帮助解答。今天雅思无忧网小编准备了雅思作文范文:书面抱怨还是当面抱怨，希望通过文章来解决雅思考生这方面的疑难问题，敬请关注。
雅思考试中写作部分的考察很重要，又很难在短时间内提分，就更需要大家用功在平时。下面是听力课堂小编整理的雅思作文范文:书面抱怨还是当面抱怨的资料，平时多看多练，考试正常发挥就好。
When people need to complain about a product or poor service, some prefer
to complain in writing and others prefer to complain in person.
Which way do you prefer?
Model Answer:
It is rather difficult for me to answer the question how I prefer to
complain: in writing or in person because sometimes I just do not have a choice.
For example, if I order a product using the Internet from another state or even
country, I will more likely have the opportunity to speak to a representative of
a company in person. So, in some cases I choose to speak in person and in others
I prefer to complain in writing. However, I believe that every option has its
advantages.
From the one side, complaining in writing brings many benefits. First of
all, one does not have to spend his precious time driving, waiting for his turn
and talking with a representative. He can just send mail or e-mail and get all
explanation he needs. Second of all, I think it is the best way to avoid an
unpleasant conversation. Personally, I do not like to complain about anything
especially, in person. Finally, sometimes it is impossible to have a
face-to-face conversation because a company which provided a poor product or
service is too far away.
From the other side, complaining in person has some benefits too. First,
this type of complaining provides an immediate feedback. So, if I have some
complains about company's products I will receive all information and
explanation right away. However, sending a company a letter and getting a
feedback can take more then a month. Second, face-to-face conversation is often
more effective. People talk to each other, see each other facial gestures and
body movements, which can tell a lot about a person. In addition to these
practical benefits, in the case if one can not receive creditable explanation
from one representative he always can require to talk to another person. For
instance, my husband recently had some extra withdraws from his account by his
bank and he was not aware of it. So, he went to the bank and explained to the
bank's representative the situation and they together found the solution and
that money was given back to my husband's account. I think, in this case
face-to-face conversation is the best way to complain and get feedback fast.
In conclusion, I think that if I have to complain about a product or poor
service I will do it in person. However, if face-to-face conversation is
impossible I think I have nothing left but to send a letter or write an e-mail
there.
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